Meet Our Staff
Church World Service
Immigration and Refugee Program
308 East King Street
Lancaster PA 17602
Tel: (717) 381-2890
Fax: (717) 381-2896
Visit CWS Employment Opportunities for openings in our office.
Sheila has been working in refugee resettlement for Church World Service/Immigration and Refugee Program since 1987, first as Sponsorship Developer and Coordinator of the CWS affiliate office in Lancaster and, since 2006, as Lancaster Office Director of the new CWS/Lancaster sub-office. She is a member of the Pennsylvania State Refugee Advisory Council, the Association for Refugee Service Professionals, and a member of the Board of Directors of the Lancaster County Council of Churches.
Sheila is fully accredited by the Board of Immigration Appeals/Executive Office for Immigration Review and represents clients in legal immigration matters before the Citizenship and Immigration Service and the Immigration Courts. She received her B.A. from Franklin and Marshall College, Lancaster and her Master’s of Arts from the Patterson School of Diplomacy and International Relations at the University of Kentucky, Lexington, KY.
Managing a growing office staff of 20 and overseeing nine successful refugee resettlement and support programs is exactly what Sheila always wanted to do. She has always found it to be a fascinating, rewarding career and enjoys working with dedicated and compassionate staff and colleagues.
Tel: (717) 381-2894; email: firstname.lastname@example.org
Assistant Director for Programs
Laura began working for CWS/Immigration and Refugee Program in 2008 as Sponsorship Developer, later adding Volunteer/Intern Coordination for the Lancaster office. She also acted as case manager in the Reception & Placement Program and as paralegal in the Immigration Legal Services Program. In December, 2012, Laura transitioned into the role of Assistant Director for Programs. A native of Lancaster County, Laura received her bachelor’s degree from Lancaster Bible College then spent two years working in church planting in Skopje, Macedonia where she grew to love diversity of culture and language. She later completed a Master of Arts degree in Intercultural Studies at Wheaton College in Wheaton, Illinois. Upon returning to Lancaster after several years away, she was pleasantly surprised to find a thriving refugee resettlement program and quickly moved to get involved. She is thrilled to work with a passionate staff that is committed to advocating for and supporting Lancaster's newest diverse neighbors.
Tel: (717) 358-9342; email: email@example.com
has worked for CWS since 2009 and her position includes organizational
development as well as accounting. Rebecca has spent her career in
leadership for nonprofit organizations and international NGOs, including
a four year term in Bangaldesh establishing human resource systems and
developing a peace building program. Rebecca has an undergraduate
degree from Messiah College and is beginning a Masters of Public
Administration degree at Villanova University.
Tel: (717) 358-9722; email: firstname.lastname@example.org
Resettlement Program Coordinator
Tel: (717) 381-2891
Senior Resettlement Case Manager
has a BA from Vanderbilt University and an MS from Penn State in Animal
Science. She and her husband spent 4 ½ years in East Africa in
Agricultural Development. After 11 years as a homemaker and volunteer
with refugees and immigrants, in 2003 she began working at the
CWS/Lancaster affiliate, PRIME, in the Matching Grant program. In 2006
when the current office opened, she began working there. She enjoys
reading, knitting, and spending time with her husband and three
Tel: (717) 381-2895; email: email@example.com
Lead Resettlement Case Manager
attended college in his native Honduras where he focused on Computer
Engineering. However, after two misspent years in this field, and after a
series of events that completely changed his life in 2005, he relocated
to Lancaster, PA. After realizing that his future career was not just
zeroes and ones, he was very lucky to have found Church World Service in
the summer of 2008. He learned about the organization and its vision,
and immediately hoped to join. In September of 2008, he began working as
a caseworker in the Cuban/Haitian Program and continues to do so,
everyday learning more and more about Cuban culture.
Tel: (717) 381-2892; email: firstname.lastname@example.org
Resettlement Case Manager
first got involved with Church World Service as a volunteer with a
refugee family in 2005 and later as an intern in 2007. Andrea graduated
from Millersville University with a bachelor's degree in Social Work.
Before college, she spent eight months volunteering in various countries
in the Middle East. She also worked with adults who have developmental
disabilities. Andrea began working for CWS in 2010 as a case manager
in the Resettlement Program. Her hobbies include gardening,
canning, reading, hiking, and international travel.
Tel: (717) 358-9721; email: email@example.com
Resettlement Case Manager
A former client of CWS, Yudleima became a passionate employee in April of 2012. With no previous plans of working in the resettlement industry, Yudleima knew she wanted to help people. There could think of no better way to give back than to help those who helped her. She knew this position in the Cuban/Haitian program was perfect for her because she is able to directly relate her own story with those of her current clients. Her own story began in Cuba, where she grew up. As she left Cuba, her journey took her to Mexico, and eventually Miami, FL. Once in the United States she traveled to Lancaster, PA where she found a life for her and her two boys through the help of CWS. Yudleima loves spending time with her two sons in her free time. She is also a student at HACC trying to continue her education.
Tel: (717) 358-9730; email: firstname.lastname@example.org
Amer Al Fayadh
Tel: (717) 358-9274; email: email@example.com
Refugee Health Case Manager
Stephanie began working with Church World Service in January 2012, first as an intern with the Lancaster office and then as Program Coordinator at the State College site. Stephanie’s current position with the Lancaster office is with the Refugee Health Program and the Lancaster Refugee Coalition, where she is able to focus her studies of Community Health towards the health and wellness of Lancaster’s refugees. Stephanie has a Master’s degree from Hofstra University and has worked with refugees in various capacities throughout her life, including HIV/AIDS research based in Nairobi, Kenya. Stephanie enjoys anything outdoors such as running and hiking, as well as traveling to new and old places with her husband and dog. Stephanie is excited to be back in Lancaster working with people who are just as passionate for culture and diversity as she is.
Tel: (717) 358-9276
Immigration Counseling Program
Immigration Legal Services Coordinator
Janet began with CWS in April 2009 as the Cuban/Haitian Program Coordinator in Lancaster, Pennsylvania. In November 2009, she added the title of Immigration Counselor, and now holds the position of Immigration Program Coordinator. Janet is originally from Iowa, where she earned a B.A. in Spanish from Luther College. In 2008, she graduated from the University of Denver with a Master of Arts in International Studies and concentrations in Policy Analysis and Conflict Resolution. Additionally, she has trained at the International Conflict Research Institute in Derry/Londonderry, Northern Ireland, and at La Universidad Catolica in Valparaiso, Chile. Janet has worked with immigrant and international communities in various roles prior to her employment with CWS, including with the Colorado Coalition for the Homeless and the Court Annexed Mediation Program, both in Denver, Colorado. She is passionate about travel and language; besides Spanish, she has studied French, German, Japanese, and Norwegian.
Tel: (717) 358-9396; email: firstname.lastname@example.org
Immigration Counselor, Citizenship & Integration Program
Melissa Hess graduated from Messiah College in 2005 with a bachelor of arts in Studio Art & Spanish. After college she spent 4 years working as staff photographer for Mennonite Central Committee (MCC), a nonprofit organization that works in national and international relief, peace and development. During those 4 years she traveled to 26 different countries photographing the work of MCC for their publication "a Common Place". From 2009-2010 she volunteered in Nicaragua at a cultural center where she taught photography workshops and managed a scholarship/sponsorship program. Since the fall of 2010 Melissa has been working at CWS/Lancaster as an immigration legal counselor with the Citizenship & Integration Program. She enjoys photography, dance and being creative in her spare time.
Tel: (717) 381-2897; email: email@example.com
Program Developer/Immigration Paralegal
Beth has worked with Church World Service since 2006, first as Coordinator of the Cuban/Haitian Resettlement Program and as Coordinator of the U.S. Reception & Placement Program and Cultural Support Programs. She now holds the position of Program Developer and Immigration Paralegal. Beth is a BIA-accredited representative and immigration counselor. Beth graduated with a bachelor of arts from the University of Pittsburgh and has her master's degree in Development from Eastern University. She has studied in Mexico, Brazil, and South Africa. Beth came to CWS/Lancaster after teaching English as a Second Language in Pittsburgh, PA and Salvador, Brazil.
Tel: (717) 358-9340; email: firstname.lastname@example.org
Employment Program for Refugees
Employment Program Coordinator
Besy graduated from Hostos Community College of the University of the New York with an associate Degree in Early Childhood Education. While she was teacher’s assistant she worked toward obtaining a teaching degree. She attended Long Island University and graduated in 2001 with a bachelor's degree in Elementary Education. After Graduating from college she worked for the Early Head Start Program for nine years in New York City. While working for the Early Head Start Program she received the excellent award from the University of New York for demonstrating the importance of reading to children. She moved to Pennsylvania in 2004 and worked for Prime ECR as an Employment Specialist. She began working with the CWS/Lancaster office in August of 2006 and now she is the Employment Program Coordinator for the Targeted Assistance and the Refugee Social Service Program. In her free time she enjoys listening to music, bowling and planning activities for the Lady ministry that she leads at her church.
Tel: (717) 358-9397; email: email@example.com
Rachel graduated from the University of Michigan in 2007 with a Bachelor's degree in French, focusing on Francophone Africa and Linguistics. After a junior-year study abroad in St. Louis, Senegal, Rachel decided she wanted to pursue a career working with multi-cultural populations. After a year of Americorps service at a refugee resettlement provider in Minneapolis, Minnesota, Rachel moved to Lancaster to continue on her work in refugee employment with the Matching Grant Program for two and a half years, and is currently the Job Developer for all employment programs. Rachel enjoys traveling, languages, and word games.
Tel: (717) 381-2893; email: firstname.lastname@example.org
Meena became a part of CWS/Lancaster in 2009. She grew up in Nepal and graduated there with her Master’s degree. Upon coming to the United States, she first landed in Washington, DC with her husband and daughter so that they could be near some close friends. Her husband’s career required the family to travel and they were eventually relocated to Lancaster, PA. They have now lived in Lancaster for the past 30 years. Prior to working in refugee resettlement, she worked in the mental health industry.
Tel: (717) 358-9399; email: email@example.com
Asmaa graduated from college in 2005 with a bachelor's degree in Software Engineering. In April of 2009, she began working with CWS/Lancaster as an Employment Specialist and Refugee Case Worker. In her free time she enjoys music, traveling, reading books, and cooking.
Tel: (717) 358-9279; email: firstname.lastname@example.org
Kam Cin Mang
Kam graduated from Kor-In Theological College and Seminary in Bangalore, India. He worked as a volunteer interpreter at the UNHCR office from 2006-2008. During his time with the UNHCR, he visited many detention camps, prisons, and courts to help refugees faced with language barriers. Kam now uses his translation skills here at Church World Service where he has been working since January 2010. Kam is grateful to be a part of a team of intelligent, hard working and understanding colleagues. In his free time Kam enjoys playing guitar.
Tel: (717) 358-9725; email: email@example.com
TANF Case Manager and Immigration Counselor
Rachel Fetrow facilitates ESL, community service, and job search activities for refugees and Cuban entrants as the TANF caseworker in the employment program. She also helps aspiring citizens complete their applications for naturalization in the Citizenship and Integration program. She speaks French and Spanish and is interested in immigration and health care.
Tel: (717) 358-9729; email: firstname.lastname@example.org
Vocational ESL Program Coordinator
Since she began working with CWS in 2010, Mary has worked as an Employment Specialist with the Targeted Assistance Program, which works with Cuban and Haitian entrants, and the Refugee Employment Program. Before discovering Church World Service, she taught English as a Second Language in Puebla and Chiapas, Mexico and in Philadelphia at the Lutheran Settlement House. She received her bachelor's degree in 2003 in English Literature with concentrations in psychology, sociology and philosophy. She also studied ESL at Millersville University and went on to receive her private school English teaching certification. Mary loves reading a good book, writing when inspired, traveling to new places and learning new things. She is happy to report that she learns something new every single day with her clients.
Tel: (717) 358-9399; email: email@example.com
Jackie graduated from Dickinson College in 2002 where she studied Religious Studies and Anthropology. After graduation, she spent 6 years working at both a veterinary hospital and in animal welfare before spending 6 months volunteering in Ireland with The Simon Community, an organization dedicated to helping homeless people. She began working with Church World Service/Lancaster in November of 2008 in the Resettlement Program. She travels as often as she can and has spent time in Germany, Italy, Ireland, Scotland, Egypt, and Ecuador. In her free time enjoys learning languages, reading books, making earrings, and cooking.
Tel: (717) 358-9341; email: firstname.lastname@example.org
Tel: (717) 358-9722; email: email@example.com
Americorps VISTA ESL Education Coordinator
Leslie is the English-as-a-Second-Language Education Coordinator for Church World Service, serving as an AmeriCorps VISTA volunteer for 2012-2013. She graduated from American University in Washington, DC, with a degree in international studies, focusing on urban development in Sub-Saharan Africa. She has spent time in South Africa and Ghana, and absolutely loved her time abroad exploring new cultures and meeting new people. In the past she has volunteered extensively with the US Holocaust Memorial Museum, tutored with DC school systems, and helped develop eco-tourism sites in Volta, Ghana. Leslie recently moved to Lancaster, and is very enthusiastic about working with people who share her passions for cross cultural communication and social justice. She enjoys traveling, reading, and arts and crafts in her free time.
Tel: (717) 358-9276; email: firstname.lastname@example.org
Americorps VISTA Cultural Support Coordinator
Jessica graduated from the University of Mary Washington in Fredericksburg, Virginia with her BA in sociology. She taught ESL in Osaka, Japan for two years, where she also had the opportunity to travel to the Middle East and to volunteer in Vietnam. After returning to the U.S., Jessica completed her master's degree in social work and a certificate in nonprofit management at Virginia Commonwealth University in Richmond, Virginia. She is currently an Americorps VISTA serving at CWS/Lancaster as the Cultural Support Coordinator. In addition to learning about cultures and languages, Jessica enjoys running, cooking, soccer, and music.
Tel: (717) 358-9275; email: email@example.com
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